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What do we guarantee?
1. The Guarantee of 15-Day Return
Item can be returned within 15 days after receiving it as long as it is kept in original conditions.
2. Full or partial refund if item with quality problems
A full or partial refund is available when there are quality problems such as wrong hair style and wrong color. Normally there are two solutions:
1) Return this item to get a full refund;
2) Accept a partial refund and don’t return it.
3. Full refund for damaged/lost items.
We will issue a full refund in following situations:
1) Item is damaged as soon as you open the package;
2) Item is lost by logistic company